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Jamestechshieldit.com
14:32
MSP results
After 30 days with James
0
Ticket Deflection
automated
0
After-Hours
coverage
0
Dispatch Savings
monthly
0
Client CSAT
out of 5
“
Alex handles password resets, VPN issues, and printer problems without waking up our on-call tech. Game changer.
Our clients love getting instant help at 2 AM. We went from 4-hour SLA to 4-second responses for common issues.
We added 15 new clients without hiring another tech. Alex does the intake and basic troubleshooting for us.
MT
Mike Torres
TechShield IT
SOC 2HIPAAMicrosoft Partner
Trusted by ConnectWise, Datto + 500